Warranty & After Sales Policy — ECOILL Skip to content
Authorized Xiaomi's Official,5-10 Days Delivery, Global Free Shipping
Authorized Xiaomi's Official,5-10 Days Delivery, Global Free Shipping

Warranty & After Sales Policy

Ecoill provides warranty service and after-sales service for Xiaomi mobile phone orders (products other than mobile phones only provide after-sales service without warranty service)

The order warranty period of the mobile phone is 2 years. The warranty details are as follows:

1.Contact our Email or WhatsApp to communicate with our staff.(Email:ecoill@outlook.com Whatsapp:+8618124129035)

2.We confirm that the order number will feedback your address and contact placement, you can choose to mail or offline store for maintenance.(Please keep the repair order and provide it when warranty is required)


Italy: In-store or send-in repair

Service URL:https://www.mi.com/it/service/repair/

Poland: Centralized Maintenance

Service URL:https://www.mi.com/pl/support/repair/

CzechCentralized Maintenance

Service URL:https://www.mi.com/global/service/support/warranty/cz.html

Romania:Centralized Maintenance

Service URL:https://www.mi.com/global/service/support/warranty/ro.html

SlovakiaCentralized Maintenance

Service URL::https://www.mi.com/global/service/support/warranty/sk.html

 Order After Sales

Italy: Hotline:  800 690 921       service.it@xiaomi.com

UK:Hotline:  0800 916 0561   service.uk@xiaomi.com

Germany:Hotline: 0800 - 223 11 44  service.de@Xiaomi.com

Spain:Hotline :900 128 128 service.es@Xiaomi.com

Click for more regions:https://www.mi.com/global/support/contact

We promise that we will provide one-to-one after-sales service for each of our sold orders. You can contact our customer service via email or WhatsApp, and we will patiently answer your questions and give you a perfect shopping experience. . The service time of our customer service is from 8.00AM to 22.00PM on weekdays. Please understand that there will be a delay in replying on weekends or leave us a message by email. Our customer service will contact you in time after receiving the email!